Course Outline:

• Apply 8 valuable sales skills for any customer interaction
• Apply enhanced interpersonal communication skills to positively influence the customer to accept a value proposition
• Uncover implicit or explicit needs in others and address with appropriate sales tactics
• Apply insightful questioning techniques to engage others
• Leverage effective interpersonal communication skills for successful sales outcomes

Objectives Course:

• Diagnose and assess the customer’s situation
• Apply enhanced interpersonal communication skills to positively influence the customer to accept a value proposition.
• Uncover implicit or explicit needs in others and address with appropriate sales tactics
• Apply insightful questioning techniques to engage others
• Leverage sources of power and influence for successful sales outcomes