Course Outline

• What is a Problem?
• Problem Solving & Decision Making\
• Cause & Effect Analysis
• Organizational Problem Solving & Decision Making

Objective Course

• Identify appropriate resources for gathering
• Analyse a problem at its root
• Apply proactive interpersonal communication skills and different decision-making methodologies to facilitate effective collaboration within a
• Assess, select and implement practical solutions for effective problem solving or problem avoidance in team
• Influence and lead others towards sustainable