Course Outline:
- Apply 8 valuable sales skills for any customer interaction
- Apply enhanced interpersonal communication skills to positively influence the customer to accept a value proposition
- Uncover implicit or explicit needs in others and address with appropriate sales tactics
- Apply insightful questioning techniques to engage others
- Leverage effective interpersonal communication skills for successful sales outcomes
Objectives Course:
- Diagnose and assess the customer’s situation
- Apply enhanced interpersonal communication skills to positively influence the customer to accept a value proposition.
- Uncover implicit or explicit needs in others and address with appropriate sales tactics
- Apply insightful questioning techniques to engage others
- Leverage sources of power and influence for successful sales outcomes